Reembolsos y devoluciones
En Khamareh, gestionamos las devoluciones caso por caso, siendo la satisfacción del cliente nuestro objetivo final. Inspeccionamos cada artículo para asegurar que los productos estén en perfectas condiciones antes del envío.
Devoluciones e Intercambios
- We accept returns and exchanges if you are not satisfied with your order. Products must be returned within 14 days of delivery.
- Products must not have been used, show any signs of wear and tear, and packaging must not have been damaged.
- If packaging is damaged in any way or if the product has been opened/used, you will not be entitled to a refund or replacement.
- To return a product, clients will have to cover the return shipping.
Política de reembolso
- Refunds will be issued in voucher form which can be redeemed within 30 days from the day you receive the voucher code.
- The initial shipping cost will not be redeemed nor refunded.
Artículos dañados o retrasados
- If your item is damaged, broken, or disfigured upon arrival, please contact us and we will provide a replacement upon reasonable proof.
- Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.
Cancelaciones de pedidos
- Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.
- To cancel your subscription, contact our customer support team by sending an email to our support address. Our team will ensure your subscription is cancelled promptly.
Por favor, tenga en cuenta los posibles retrasos en la entrega durante los períodos de mayor volumen de pedidos. Hacemos todo lo posible para inspeccionar cada artículo y asegurarnos de que los productos estén en perfectas condiciones antes del envío.